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FAQs: Citizen Yoga Cleveland Closure

Citizen Yoga Cleveland Closing Details

Thank you for choosing Citizen Yoga Cleveland and for making us a part of your lives. We’ve made incredible friends and special memories during our time in Cleveland. We hope that our classes and our community made your days a little bit brighter and a little bit easier. If there is anything else we can do to support you, please connect with Anna Tretter

Citizen Yoga Cleveland’s last day of in-studio classes will be Sunday, July 25, 2021. 

The pandemic caused the Citizen team to pause and evaluate our goals for the future. Ultimately, we agreed that national expansion through physical yoga studios is no longer part of our long-term vision of success. We are focusing our resources on cementing the Detroit area as the destination for alignment, community-centered yoga. 

No. Citizen’s locations in Royal Oak, Detroit, and Bloomfield will continue their full operations. We will also continue to offer live online (Zoom) classes in addition to the Citizen On-Demand platform. 

Any questions or concerns related to Citizen Yoga Cleveland’s closure, including reimbursements/billing questions, can be directed to Anna Tretter at [email protected]

Membership Questions

Memberships for Founders and Movement + Well-being members will be terminated on our closing date, Sunday, July 25, 2021. This will be done automatically, but if you have any specific questions related to your membership, email Anna Tretter at [email protected].

If your billing date is between 7/15/21 and 7/25/21, your payment will be prorated for the number of days between the billing date and our closing date, and you will receive the prorated refund on your credit card. 

We’ve also added 1 month of unlimited access to our Online Live (Zoom) classes so you can continue your practice during this transition. We will continue offering a combination of in-studio and online classes through a condensed schedule until we close. 

If you’d like to maintain your practice with Citizen after your free month of access to our Online Live classes expires on August 25, you have a couple of options:

  • Join Citizen On-Demand for $18/month. Citizen On-Demand is a subscription-based app and mobile site with hundreds of alignment-based yoga classes from some of your favorite teachers, as well as therapy talks, yoga philosophy, and other wellness content to improve your physical and mental well-being
  • Purchase 1 Month of Unlimited Online Live Classes for $90. Our current Online Live (Zoom) class schedule can be found here

Students who prepaid for an annual unlimited pass have two options:

  • Continue to use your pass through online live (Zoom) classes
  • Request a termination of your online pass. You will receive a prorated refund based on the purchase date and our closing date

Please email Anna Tretter at [email protected] to make your selection.

Conversation is a great way to break the awkwardness that can come with taking any class. This is especially true since we’ve gone online! Feel free to un-mute yourself and SAY HELLO to people you know and introduce yourself to someone new. The teacher will mute everyone when it’s time to start class.

You will also receive a link to the teacher’s playlist once you are in the Zoom meeting. You can play the playlist in the background while the teacher is teaching class. You’ll be able to control the volume of the playlist separately.

Turn on your video! Citizen teachers offer alignment-based cues, so if we can see you, we can provide verbal assists to help you deepen your practice. If you’re not feeling video, no problem at all. You can still have a great practice with all the anonymity you want!

View more online class tips here.

Yoga Packages + Kids Care Pass Questions

We will continue offering a combination of in-studio and online live (Zoom) classes through a condensed schedule until we close on Sunday, July 25, 2021, so we’d love to see you before then! For passes purchased in the last year, any classes left on your account after we close will be refunded to the credit card used to purchase them. This will be done automatically, but if you have any specific questions related to your membership, email Anna Tretter at [email protected].

If you purchased a class pass after we announced our closure on July 15, normal expiration dates apply and your package is not eligible for refund.

We’ve also added 1 month of unlimited access to our Online Live (Zoom) classes so you can continue your practice during this transition. 

If you’d like to maintain your practice with Citizen after your free month of access to our Online Live classes expires on August 25, you have a couple of options:

  • Join Citizen On-Demand for $18/month. Citizen On-Demand is a subscription-based app and mobile site with hundreds of alignment-based yoga classes from some of your favorite teachers, as well as therapy talks, yoga philosophy, and other wellness content to improve your physical and mental well-being
  • Purchase 1 Month of Unlimited Online Live Classes for $90. Our current Online Live (Zoom) class schedule can be found here

You can continue using Kids Care passes on your account in-studio through 7/25/21. For Kids Care passes purchased before 7/15/21, any passes left on your account after 7/25/21 will be refunded to the credit card used to purchase them.

You have a few options! You can practice with us through online live (Zoom) classes. If you still have classes remaining on a yoga package, you can use that to take an online yoga classes or you can purchase 1 Month of Unlimited Online Live Classes for $90. Our current Online Live (Zoom) class schedule can be found here.

If the online live (Zoom) classes don’t fit in your schedule, you can join Citizen On-Demand for $18/month. Citizen On-Demand is a subscription-based app and mobile site with hundreds of alignment-based yoga classes from some of your favorite teachers, as well as therapy talks, yoga philosophy, and other wellness content to improve your physical and mental well-being.

    DO YOU NEED HELP SIGNING IN TO ONLINE CLASS?

    TEXT: 248-607-6761
    EMAIL: [email protected]

    FOR OUTDOOR CLASSES:
    ROYAL OAK: GO DIRECTLY TO THE STUDIO

    DETROIT: GO TO THE BELT, BEHIND THE Z-LOT

    BLOOMFIELD: GO DIRECTLY TO THE STUDIO OR WALK UP THE STAIRS IN THE OFFICE BUILDING

    CLEVELAND: GO DIRECTLY TO THE STUDIO