COVID Safety Protocols

IN-STUDIO SAFETY PRECAUTIONS

Citizen Yoga has resumed in-studio classes at all 4 locations in accordance with CDC, state, and local guidelines. To ensure the safest experience for students, teachers, and staff, we have implemented the following in-studio safety precautions.

Fitted masks covering both the nose and face must be worn when entering Citizen Yoga.

According to the State of Michigan guidelines, teachers and students at Bloomfield, Detroit, and Royal Oak must wear their masks at all times, including while practicing. We recommend wearing either a disposable medical mask or a fitness-dedicated mask for use during practice. Cotton masks are not recommended. Ask an EM at the front desk for a medical mask if you need one!

According to the State of Ohio guidelines, Cleveland students may remove their masks only when directly on their mats. If the student leaves their mat, the mask must be put back on.

When you enter the lobby, the Experience Manager will sign you in electronically (you may need to remind them your name – masks can make it tricky to identify students!). All students and teachers will have their temperature taken by an Experience Manager when they enter the lobby. You’ll be asked to review 4 printed COVID symptom-related questions. If your temperature is below 99.5 degrees Fahrenheit and your answer is “no” to the wellness check questions, come on in! If your temperature is above 99.5 degrees or your answer is “yes” to any of the wellness check question and you haven’t received a negative COVID test, an EM will help you book a future class.

The maximum number of students in a class is 50% or less than normal capacity. Each location’s current in-studio class capacity is provided below:

Bloomfield: 16
Cleveland: 15
Detroit: 18
Royal Oak: 15

Due to our limited in-studio capacity as a result of COVID, we require in-studio classes to be cancelled in advance of the class start time to avoid the $10 Late Cancel/No Show Fee. Students practicing at Bloomfield, Detroit, and Royal Oak must cancel 6 hours prior to the class start time. Cleveland students must cancel 2 hours prior to the class start time. To avoid this fee, cancel your registration using the MindBody app or call or text the studio prior to class.

Please wait to enter the lobby until 5-10 minutes before the class start time to reduce crossover traffic between classes and to ensure our Experience Managers have time to disinfect the studio and common areas before you arrive.

Students should be in the studio 1-2 minutes before the class start time to allow time for the teacher arrange students’ mats at least 6 feet apart. Each studio has taped markers on the floor so that mats are set up 6 feet apart, with all students facing the same direction. Additionally, teachers will not offer hands-on assists or cue exhales out the mouth.

At the end of class, teachers may release students in waves to limit the number of students in the lobby at one time. Students are asked not congregate in the lobby or cubby area – please continue connecting with our wonderful kula outside the building!

Bring your own mats, props, and water bottle to class, as studio props are temporarily unavailable for use or rental. Mats, blocks, straps, and yoga blankets can be purchased for personal use before class.

Looking for the our most recommended props? Check out the Citizen Yoga Online Shop.

Water fountains and showers are temporarily unavailable. Water and other beverages are available for purchase if you forget to bring something to drink. Bathrooms, changing rooms, and cubbies are still available, and they are thoroughly disinfected before, during, and after each class.

All cubbies, bathrooms, and common areas will be thoroughly sanitized before, during, and after class. Doors leading into the yoga studio will be left open before and after class to eliminate additional touch points and increase air flow. The studio floor will be mopped after every class.

We are so grateful to be able to practice in person with you. Please do not hesitate to contact us with any feedback, suggestions, or questions. If you aren’t comfortable practicing in-studio for any reason, check out our online schedule!

UPDATED POLICIES

The following studio policies have been updated given the COVID pandemic.

Since class capacity is limited, pre-registration for in-studio classes is highly recommended to ensure there’s a spot for you. You can pre-register for class online, using the MindBody app, or by calling or texting your studio to purchase a drop-in, class pass, or Founders monthly membership. Class purchases can be applied to in-studio, online, and outdoor classes at any Citizen Yoga location, unless otherwise stated. A waitlist is automatically generated if a class is full; you will be notified if a spot becomes available.

You can always call or text your studio for additional assistance from an Experience Manager:

Bloomfield: 248-480-4683
Cleveland: 216-415-6050
Detroit: 313-502-5450
Royal Oak: Call 248-26-2160 or text 248-607-6761

Due to our limited in-studio capacity as a result of COVID, we require in-studio classes to be cancelled in advance of the class start time to avoid the $10 Late Cancel/No Show Fee (6 hours in advance for Royal Oak, Bloomfield, and Detroit; 2 hours in advance for Cleveland). Your passes will still be available for use. For our busiest holidays, such as Thanksgiving and New Years Day, cancellations must be made 12 hours in advance to avoid the $10 Late Cancel/No Show Fee. To avoid this fee, cancel your registration using the MindBody app or call or text the studio prior to class.

We do not enforce a cancellation policy for online classes. The Experience Managers at the front desk will early cancel your reservation for these classes when they notice that you are not present. You will not be charged a fee and your class passes will not be affected. 

You can always call or text your studio for additional assistance from an Experience Manager:

Bloomfield: 248-480-4683
Cleveland: 216-415-6050
Detroit: 313-502-5450
Royal Oak: Call 248-26-2160 or text 248-607-6761

Students may use Citizen’s changing rooms to try on apparel before class, but at this time, all apparel sales, including leggings, bras, and tops, cannot be returned.

DO YOU NEED HELP SIGNING IN TO ONLINE CLASS?

TEXT: 248-607-6761
EMAIL: [email protected]

FOR OUTDOOR CLASSES:
ROYAL OAK: GO DIRECTLY TO THE STUDIO

DETROIT: GO TO THE BELT, BEHIND THE Z-LOT

BLOOMFIELD: GO DIRECTLY TO THE STUDIO OR WALK UP THE STAIRS IN THE OFFICE BUILDING

CLEVELAND: GO DIRECTLY TO THE STUDIO